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Introduction

S K KHANDRE SARAF respects your privacy and is committed to protecting your personal data in compliance with Indian laws, Meta policies, and telecom regulations.

Information We Collect

We may collect:

  • Name, mobile number, email address
  • Device and browser information
  • Message interaction data
  • Cookies and website usage data

Purpose of Data Collection

Data is collected to:

  • Provide order updates and service notifications
  • Deliver promotional and transactional messages
  • Improve customer support
  • Maintain compliance with WhatsApp and RCS policies

Consent for WhatsApp & RCS Data Processing

By opting in, you consent to receive messages via WhatsApp and RCS and allow us to process your data for communication purposes.

Legal Basis for Processing

Processing is based on user consent, contractual necessity, and compliance with legal obligations under Indian IT laws.

How We Use Collected Data

We use data to send alerts, offers, confirmations, invoices, and support messages.

Data Retention & Deletion

Data is retained only as long as necessary. Users may request deletion by contacting us.

Data Sharing with Third Parties

We may share data with:

  • Meta Platforms (WhatsApp)
  • Google (RCS infrastructure)
  • Telecom operators
  • Messaging gateway providers

Only for the purpose of delivering messages.

Security Measures & Encryption

We use encryption, access controls, and secure servers to protect data.

Cookies & Tracking Technologies

Our website may use cookies to enhance user experience and analytics.

Data Transfer & Storage (India-based)

Data is primarily stored in India, though platform providers may process data globally as per their policies.

User Rights

Users may request access, correction, or deletion of their data.

Policy for Children

Our services are not intended for children under 18.

Updates to Privacy Policy

We may update this policy from time to time.

Governing Law (India)

This policy is governed by Indian laws with jurisdiction in Pune, Maharashtra.

Contact Information

Our Promise

Trusted Service

We prioritize your trust and satisfaction in every interaction.

Human Touch

Human Touch